Get in Touch
We’d love to hear from you! Whether you have questions about our products, need help with an order, or want to explore wholesale options, feel free to reach out.
Phone: +92 319 4696527
Email: [email protected]
Store Hours
Monday – Sunday: 9:00 AM – 9:00 PM
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Facebook: facebook.com/moja
Instagram: instagram.com/moja
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Commenly Asked Questions
Ordering & Payment
Q: How can I place an order?
A: You can place an order directly through our WooCommerce store. Simply browse our collection, add your favorite products to the cart, and proceed to checkout.
Q: What payment methods do you accept?
A: We accept cash on delivery (COD), bank transfers, and online payments.
Q: Can I open my parcel before paying?
A: Yes! We support open parcel services so you can check your product before making payment.
Shipping & Delivery
Q: Do you offer home delivery?
A: Yes, we provide home delivery across Pakistan. Shipping times may vary based on your location.
Q: How long does delivery take?
A: Typically, delivery takes 3–5 business days. Remote areas might take a bit longer.
Q: What are the shipping charges?
A: Shipping charges vary depending on your location and order size. Exact costs will be calculated at checkout.
Returns & Exchanges
Q: Can I return or exchange a product?
A: Yes, we offer easy returns and exchanges within 7 days of delivery. The product must be unused and in its original packaging.
Q: Who covers the return shipping costs?
A: If you receive a defective or incorrect item, we’ll cover the return shipping cost. Otherwise, return shipping is the buyer’s responsibility.
Wholesale & Bulk Orders
Q: Do you offer wholesale pricing?
A: Absolutely! We offer special pricing for bulk orders. Contact us directly for details.
Q: How can I become a wholesale partner?
A: Reach out to us at [email protected] with your business details, and we’ll get back to you with our wholesale catalog and pricing.